Support Services


2015 CPT Code Information

Letter to MEDTOX Customers

View how MyMEDTOX clients can now locate and order drug testing at MEDTOX collection sites online.

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Collection Site Management

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  • eChain® – This is a paperless, web-based electronic custody-and-control form and data management system.  This system allows a client to track the entire drug testing process – from the time an offer is made to an applicant until the final test result. eChain® provides updated status throughout the process, including client notification if an applicant does not show up at their designated collection site within the appropriate timeframe.  Details
  • PPN – The MEDTOX Preferred Provider Network is a network of full-service occupational health clinics that offer our clients drug screening collections, physicals and other occupational health services in every city with a population of 25,000 or more.  Currently there are over 1,100 PPN clinic sites covering 1,615 cities and towns in the MEDTOX network.   These sites offer our clients the highest quality of service and affordable pricing.
  • Mobile Collections – MEDTOX is able to assist you with your on-site collection needs.  We have partnered with many collectors throughout the United States to provide professional, quality collections directly at a client’s facility.  We will take care of all the details to make the on-site collection a seamless process for our clients.
  • DOT Collection Site Training - Conducting a proper specimen collection is one of the most important aspects in the entire drug testing process.  Please visit the DOT website at:  for complete and up-to-date information on performing proper DOT specimen collections.

To access our collection site training materials, please go to My MEDTOX and click on QuikTraining™

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